At Aussie Play Casino, we are committed to protecting your personal information and ensuring that your privacy is safeguarded. This Privacy Policy explains what data we collect, why we collect it, and how we use it.

Aussie Play Casino operates under a Gaming Licence issued by The Autonomous Island of Anjouan, Union of Comoros, in accordance with Government Notice No. 007 of 2005 – The Betting and Gaming Act 2005.

We may update this Privacy Policy from time to time, and any changes will be posted on our website. We encourage you to review this policy regularly.

Information We Collect

We define Personal Information as any data that can be used to identify an individual, including but not limited to:

  • Full name
  • Date of birth
  • Home address
  • Email address
  • Phone number
  • Billing & transaction details
  • Website usage & preferences

Our servers automatically collect certain information when you use our services, such as:

  • IP address
  • Date & time of access
  • Pages visited
  • Browser type
  • Crash reports

Your data is stored on secure servers in Germany and other jurisdictions as required.

How We Collect & Process Data

We collect data through:

  • Direct user input – When you register, use our services, or contact support.
  • Third-party vendors – We may receive information from verified online vendors and service providers.
  • Automated tracking – Our systems log activity data for security and service improvement.

All third-party service providers handling your data must comply with our security standards.

How We Use Your Information

We use your Personal Information to:

  • Provide gaming services (account registration, deposits, withdrawals).
  • Conduct security & identity verification checks.
  • Ensure compliance with AML & KYC regulations.
  • Process financial transactions securely.
  • Send promotional offers (only if you opt-in).
  • Conduct surveys & contests (participation is voluntary).
  • Improve customer experience & website performance.

If you accept contest prizes or winnings, you agree to allow your name to be used for promotional purposes, unless restricted by law.

When We May Disclose Your Information

Aussie Play Casino will not share your data except under the following circumstances:

Legal Compliance – If required by law or court order.

Fraud Prevention – If we detect suspicious activity, we may share data with:

  • Law enforcement agencies
  • Financial institutions
  • Other online gaming platforms (to prevent fraudulent activity across platforms).
    Addiction Research – Data may be anonymised and shared for research purposes.

Managing Your Preferences

  • You can opt-out of promotional emails via your account settings or unsubscribe links.
  • You can request to update or review your Personal Information by contacting our Customer Support.
  • We retain your data only as long as necessary to comply with legal and regulatory obligations.

We will not delete information required by law, even upon request.

Use of Cookies

Cookies are small files stored on your device to enhance your browsing experience.

Types of Cookies We Use:

  • Session Cookies – Temporary, deleted when you close your browser.
  • Persistent Cookies – Stored on your device for future visits.
  • Analytical Cookies – Help us understand site traffic and improve services.
  • Flash Cookies – Used for interactive features and advertisements.

You can disable cookies in your browser settings, but some features may not function properly.

Modify Flash Cookie Settings: Flash Player Settings Manager

Financial Transactions & Security

To process real-money gaming transactions, we use third-party payment providers.

By using our services, you:

  • Authorise the processing of your payment transactions.
  • Consent to the transfer of your data to payment providers as required.
  • Acknowledge that we take steps to ensure data security in financial transactions.

Security Measures

  • We use 256-bit SSL encryption to protect your personal data.
  • Your information is stored in password-protected, encrypted databases.
  • Our network is secured by firewalls & advanced security protocols.

We continuously update our security measures to protect against unauthorised access.

Protecting Minors

Aussie Play Casino does not allow players under 18 (or the legal age in their jurisdiction).

How we prevent underage gambling:

  • Identity verification at registration.
  • Parental control software recommendations
  • egular security audits to detect underage accounts.

If we discover an underage account, we will immediately close it and remove all associated data.

International Data Transfers

Your Personal Information may be stored and processed in multiple countries where we or our partners operate.

By using Aussie Play Casino, you consent to international data transfers, including to jurisdictions that may not have the same data protection laws as your country.

We ensure that our partners adhere to strict data security standards.

Third-Party Websites

Aussie Play Casino is not responsible for third-party websites linked from our platform.

Any information you provide to external websites is subject to their privacy policies.

Legal Disclaimer

Aussie Play Casino operates “AS-IS” and “AS-AVAILABLE”, without liability for:

  • Errors or breaches beyond our control.
  • Third-party misuse of your information.
  • Damages resulting from unauthorised access to your data.

We cannot guarantee error-free security due to the evolving nature of technology.

Your Consent to This Privacy Policy

By using Aussie Play Casino, you agree to this Privacy Policy.

We may update this policy from time to time, and your continued use of our services after any updates constitutes your acceptance of the changes.

GDPR Compliance & Your Rights

Under Article 77 of the GDPR, you have the right to:

  • Access your personal data.
  • Request corrections to inaccurate information.
  • Request data deletion (subject to legal requirements).
  • Lodge a complaint with a data protection authority in your region.

To exercise these rights, contact Customer Support.

Contact U

For any questions regarding this Privacy Policy, please reach out to us:

At Aussie Play Casino, your privacy and security are our top priorities. Play with confidence!