Aussie Play Casino operates under a Gaming Licence issued by The Autonomous Island of Anjouan, Union of Comoros, in accordance with Government Notice No. 007 of 2005 – The Betting and Gaming Act 2005.

To ensure security, transparency, and compliance with international regulations, we require players to complete a KYC (Know Your Customer) verification process when:

  • Their lifetime deposits exceed USD 2,000.
  • They request a withdrawal of any amount.

Required Documents for KYC Verification

When a user meets the KYC verification threshold, they must submit the following:

Proof of Identity

  • A government-issued photo ID (passport, driver’s licence, or national ID card).
  • A selfie holding the ID document.

Proof of Address

  • A bank statement or utility bill (electricity, water, internet, or medical bill).
  • The document must be issued within the last 3 months.
  • The full name and address must match the details on the proof of ID.

Credit/Debit Card Verification (if applicable)

  • A coloured copy of both sides of the credit/debit card used for deposits.
  • Only the first 6 and last 4 digits should be visible (CVV & middle digits must be hidden).

Account Validation Forms

  • Credit Card Validation & Banking Validation forms for withdrawal processing.

KYC Verification Timeline

Our KYC Team reviews submitted documents within 2-3 business days. Users will receive an email regarding the verification outcome.

KYC Verification Guidelines

To ensure a smooth verification process, documents must meet the following criteria:

Proof of ID Requirements

  • Must include a clear signature.
  • Issued by a country that is not on the restricted list (see below).
  • Full name must match the details provided during account registration.
  • Must not expire within the next 2 months.
  • The user must be over 18 years of age.

Proof of Address Requirements

  • Acceptable documents include a bank statement or utility bill.
  • Issued by a country not on the restricted list.
  • Full name must match the proof of ID.
  • Date of issue must be within the last 3 months.

Selfie with ID

  • The person in the selfie must match the ID document.
  • The ID document in the selfie must match the uploaded proof of ID.

Restricted Countries

Aussie Play Casino does not accept players from the following countries:

  • France & its territories
  • Netherlands & its territories, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten
  • United Kingdom of Great Britain & Northern Ireland
  • Spain
  • Austria, Germany & Cyprus (for Proof of Residence)

What Happens If KYC Verification Fails?

  • If the KYC process is unsuccessful, the reason will be documented, and a support report will be generated.
  • Users will receive a report number and explanation, along with instructions on how to resubmit their documents correctly.
  • Once all documents are successfully verified, the account will be approved.

Additional AML (Anti-Money Laundering) Measures

To comply with AML regulations, the following rules apply to verified accounts:

  • A maximum deposit limit of USD 1,000 per transaction.
  • Prior to any withdrawal, a detailed algorithmic & manual check is conducted to ensure funds were obtained through legitimate gaming activity.
  • Direct fund transfers between users are strictly prohibited.